Terms of service
Last Updated: July 2, 2026
OVERVIEW
Welcome to Novalix Store! The terms "we," "us," and "our" refer to Novalix Store. Novalix Store operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with an adequate shopping experience (the "Services"). Novalix Store is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies contained herein ("Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty disclaimers and liability limitations.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are the age of majority in the state or province in which you reside, and that you have provided us with consent to allow any minor dependents under your care to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or exploring online stores or purchasing products and services offered by us, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you hold all necessary rights to provide such information.
Your account activity and the protection of your account credentials are your responsibility. You shall not transfer, sell, assign, or license your account to others.
SECTION 2 – OUR PRODUCTS
We strive to provide an accurate presentation of our products and services in our online stores. However, the display of colors and product appearance may vary depending on the type of device you use to access the store and the settings and configuration of that device.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or shown in our online stores.
All product descriptions are subject to change at any time, without notice, and at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities of products offered from time to time to any person, geographic area, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Novalix Store reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not confirmed until Novalix Store confirms its acceptance. Before accepting an order, we must receive and process payment. Please review your order carefully before submission, as Novalix Store may not be able to accommodate cancellation requests after acceptance. In the event of rejection, modification, or cancellation of an order, we will notify you by contacting you via the email, billing address, and/or phone number provided at the time of order submission.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that you are making purchases for personal or family use and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the price in effect at the time of order submission, and you may view it in your order confirmation email. Unless otherwise specified, published prices do not include taxes, customs duties, shipping, handling, or import fees.
Prices published in our online stores may differ from prices offered in physical or online stores or in other stores operated by third parties. From time to time, we may offer promotions on the Services that affect pricing and are subject to terms and conditions independent of these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms shall prevail.
For all purchases made in our stores, you agree to provide accurate, current, and complete purchase, payment, and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is truthful, accurate, and complete; (ii) you are authorized to use such credit card for purchases; (iii) the charges you incur will be honored by the credit card company; and (iv) you will pay the charges incurred at the published prices, including shipping and handling taxes and all other taxes if applicable.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our control. Once products are transferred to the carrier, ownership and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, visuals, images, graphics, product reviews, video and audio, as well as the design, selection, and organization thereof, are owned by Novalix Store, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You shall not reproduce, distribute, modify, create copies, display, publicly perform, republish, download, store, or transmit material related to the Services without our written consent. Except as expressly stated, these Terms do not contain anything that grants or may be construed as granting a license or other rights to you regarding patents, trademarks, copyrights, or other intellectual property of Novalix Store, Shopify, or third parties. Unauthorized use of the Services may result in a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Novalix Store.
The names, logos, product and service names, designs, and slogans of Novalix Store are trademarks of Novalix Store or its affiliates or licensors. You shall not use such trademarks without the written permission of Novalix Store. The names, logos, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services, which we do not monitor, control, or endorse.
You understand and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the site is at your own risk and discretion, and you must review and accept the terms on which such tools are provided by the relevant third-party providers.
In the future, we may offer new features through the Services (including the launch of new tools and resources). Such new features shall be deemed part of the Services and subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). It is not our responsibility to review or evaluate the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not responsible for any issues or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please carefully read and understand the policies and practices of such third parties before engaging in any transaction. Any complaints, concerns, or questions regarding third-party products and services should be directed to such third parties.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Novalix Store is operated by Shopify, which enables us to provide the Services to you. However, sales and purchases you make in our Store occur directly with Novalix Store. By using the Services, you understand and agree that Shopify is not responsible for any aspect of the sales between you and Novalix Store, including any injuries, damages, or losses arising from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to purchases and transactions you make with Novalix Store.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, and certain personal data may be subject to Shopify's Privacy Policy. By using the Services, you confirm that you have read the aforementioned privacy policies.
Because it supports the Services, Shopify collects and processes personal data related to your access and use of the Services to provide and improve the Services for you. To provide and improve the Services for you, the data you submit to the Services will be transmitted and shared with Shopify and third parties that may be located in countries different from yours. Please see our Privacy Policy for more information on how we, Shopify, and our partners use your personal data.
SECTION 11 – FEEDBACK
When you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback by any means for any purpose, including commercial purposes. For example, we may enforce our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, to perform obligations, and exercise our rights as set forth in these Terms of Service.
Additionally, you confirm and agree that: (i) you own the necessary rights to all Feedback; (ii) you have disclosed any rewards or incentives received for submitting Feedback; and (iii) your Feedback complies with these Terms. We are not and shall not be obligated to (1) keep your Feedback confidential; (2) pay you for your Feedback; or (3) respond to your Feedback.
Although we are not obligated to do so, we may monitor, edit, or remove Feedback that, in our sole discretion, is unlawful, offensive, threatening, libelous, pornographic, obscene, or otherwise objectionable, or violates intellectual property or these Terms of Service.
You confirm that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You further confirm that your Feedback will not contain defamatory or otherwise unlawful, offensive, or obscene material, nor contain viruses or other computer malware that could affect the operation of the Services or any linked website. You shall not use a false email address, pretend to be someone else, or mislead us or third parties as to the origin of your Feedback. Your Feedback and its accuracy are your sole responsibility. We assume no liability for Feedback posted by you or third parties.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information related to or included in the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, offers, promotions, product shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders in the event of errors at any time and without notice (even after an order has been submitted).
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, to: (a) engage in unlawful or malicious purposes; (b) violate any local, provincial, state, federal, or international laws, rules, or ordinances; (c) infringe or violate our intellectual property rights or those of others; (d) harass, oppress, insult, harm, defame, slander, disparage, intimidate, or offend our employees or anyone else; (e) transmit false or misleading information; (f) send, receive, upload, download, use, or reuse material that does not comply with these Terms; (g) transmit or induce the sending of advertising or promotional material, including "junk mail," "chain letters," "spam," or other similar solicitations; (h) impersonate or attempt to impersonate another person or entity; (i) engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that we deem harmful to Novalix Store, Shopify, or users of the Services, or exposes them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or other types of malicious code that could be used to affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or disclose any part of the Services; (c) collect or track the personal data of others; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (e) interfere with or circumvent the security features of the Services or related websites, other websites, or the internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we believe you have violated any part of these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement at any time or discontinue your access to the Services (or any part thereof) at our sole discretion and without notice; you will remain liable for all amounts due up to the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other clause that by its nature survives termination.
SECTION 15 – WARRANTY DISCLAIMER
The information presented in or through the Services is made available for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. You rely on such information solely at your own risk. We assume no liability for your reliance on such materials, by any visitor to the Services, or by anyone who may be informed of such content.
Except as expressly stated by Novalix Store, the Services and all products offered through them are provided "as is" and "as available" for your use, without any representations, warranties, or conditions, express or implied, including implied warranties or conditions of merchantability, quality of service, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or assure that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions may limit or prohibit the disclaimer of implied warranties or other warranties, so the above disclaimer may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, in no event shall Novalix Store, its partners, directors, officers, employees, affiliates, agents, merchants, service providers, or licensors, or Shopify and its affiliates, be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or other similar damages, whether arising from contractual, special, tort (including negligence) or other liability, arising from your use of the Services or products obtained through the Services; nor for any other claims related to your use of the Services or products, including but not limited to any errors or omissions in content, any loss or damage of any kind arising from your use of the Services or content (or products) posted, transmitted, or otherwise made available through the Services, regardless of notice of such possibility.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Novalix Store, Shopify, and our affiliates, partners, officers, directors, employees, agents, merchants, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, brought by any third party as a result of: (1) your breach of these Terms of Service or any documents incorporated herein; (2) your violation of any law or the rights of third parties; (3) your access and use of the Services.
We will notify you of any indemnifiable claims, provided that non-immediate notice does not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claims at your expense, including the choice of counsel, but we will not settle claims that require non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of uninsured claims, including providing relevant documents.
SECTION 18 – SEVERABILITY
If any provision of these Terms of Service is found to be illegal, void, or unenforceable, it shall be unenforceable to the extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
The failure of Shopify to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or relating to the Services constitute the entire agreement and understanding between us and you and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between us and you (including but not limited to any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 – ASSIGNMENT
You shall not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our written consent; any attempt to do so shall be void and null. We may transfer, assign, or delegate these Terms and our rights and obligations without notice or your consent.
SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreement by which we provide you Services shall be governed by and construed in accordance with the federal, state, or territorial courts in the jurisdiction where Novalix Store is located. You and Novalix Store consent to the venue and personal jurisdiction of such courts.
SECTION 22 – HEADINGS
The headings used in this agreement are included for convenience only and do not limit or affect these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You may review the current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. We will notify you of material changes to these Terms in accordance with applicable laws, and such changes will be effective as of the date stated in the notice. Your continued use of or access to the Services following the posting of changes to the Terms of Service constitutes your acceptance of such changes.
SECTION 24 – CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to us at:
📧 Email: Info@novalix.eu