Legal notice

Welcome to our online store!

Your safety and satisfaction are important to us. We invite you to carefully read the legal information regarding the use of our website and the purchase of our products.

1. Introduction

This website is operated by Novalix Store, an e-commerce platform offering a wide range of products. Access to and use of our site are subject to the following terms and conditions. By purchasing our products, you accept and agree to comply with these terms.

2. Acceptance of Terms and Conditions

By using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, we kindly ask you not to use our website.

3. Website Ownership

The website and all its content (including text, images, logos, trademarks, software, and data) are the property of Novalix Store or its licensed suppliers. All rights are reserved.

4. Products and Pricing

Products are described in detail on their respective product pages. Novalix Store strives to ensure the accuracy of all information but cannot be held liable for any typographical errors or inaccuracies.

All prices are listed in EUR, inclusive of VAT. Shipping costs may apply and will be added at checkout.

5. Orders and Purchases

You will receive an order confirmation via email once your order has been placed.

The sales contract is considered finalized when payment has been authorized and the product has been shipped.

Novalix Store reserves the right to refuse or cancel orders due to product unavailability, pricing errors, or other legal or practical reasons.

6. Payments

We accept the following payment methods: credit/debit cards, PayPal, and other electronic payment methods.

All payment data is processed securely using encryption protocols and is not stored on our servers.

7. Shipping and Delivery

For details on shipping and delivery, please refer to our Shipping Policy.

Delivery times vary depending on the destination. Novalix Store is committed to processing orders as quickly as possible.

8. Returns and Refunds

Returns are accepted within 14 days of receipt, provided the product is unused and in its original condition.

Return shipping costs are the responsibility of the customer, unless otherwise stated.

For more details, please refer to our Returns and Refunds Policy.

9. Privacy and Data Protection

Novalix Store respects your privacy. All personal data collected is processed in accordance with our Privacy Policy. This data is used solely for order management and is protected against unauthorized access.

10. Limitation of Liability

Novalix Store shall not be liable for any direct or indirect damages arising from the use of our website or products.

We do not guarantee that the website will always be free of errors, viruses, or harmful components.

Any issues arising from third-party carriers or suppliers are not the responsibility of Novalix Store.

11. Changes to Terms

Novalix Store reserves the right to update these terms and conditions at any time.

Any changes will be posted on this page and will become effective immediately upon publication.

12. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Italy.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Milan, Italy, unless otherwise required by law.

13. Contact Information

If you have any questions or need clarification regarding these legal terms or our services, please contact us:

📧 Email: Info@novalix.eu

📞 Phone: +39 392 509 6512